California Licensed Lead Case Manager

Job Summary

As a bilingual Lead Case Manager in South Los Angeles, the full-time hybrid position will manage comprehensive case management and support services for individuals with persistent mental illness and/or substance use, ensuring personalized care within an integrated health care setting.

Key responsibilities

• Serves as the primary point of contact for members and their support teams, coordinating care and services
• Assesses member needs and develops comprehensive Care Management Plans with input from multidisciplinary teams
• Connects members to necessary social services and advocates on their behalf with healthcare professionals

Required qualifications

• Fluency in Spanish is required
• High School Diploma or GED is required; Bachelor's degree in a related field is preferred
• Minimum of 2 years of experience in care management or mental health services, particularly with Medi-Cal members
• Current California driver's license and acceptable driving record
• Knowledge of community resources and familiarity with trauma-informed care and harm reduction practices