California Licensed On-Call Coordinator

Job Summary

A company is looking for a Coordinator, National On-Call.

Key Responsibilities

• Manage inbound tickets and answer live phone calls as needed
• Provide exceptional customer service to caregivers and clients via phone and email
• Maintain accurate records of transactions and resolve tickets through effective communication and coordination

Required Qualifications

• Experience in customer service or related field
• Ability to manage multiple tasks and prioritize effectively
• Strong organizational skills with attention to detail
• Demonstrated reliability and punctuality
• Willingness to accept coaching and feedback for continuous improvement