California Licensed On Call Coordinator

Job Summary

A company is looking for an On Call Coordinator.

Key Responsibilities

• Manage inbound tickets and answer live phone calls as needed
• Provide exceptional customer service to caregivers and clients through phone and email
• Maintain accurate records of all transactions and interactions

Required Qualifications

• Previous experience in customer service or a related field
• Ability to work scheduled hours, including weekends and evenings
• Strong organizational skills and attention to detail
• Ability to accept coaching and feedback for continuous improvement
• Professional demeanor in all interactions with clients and coworkers