California Licensed On-Call Coordinator

Job Summary

A company is looking for a Coordinator, National On-Call.

Key Responsibilities

• Manage inbound tickets and answer live phone calls
• Provide exceptional customer service to caregivers and clients via phone and email
• Maintain accurate records of transactions and resolve tickets through effective communication

Required Qualifications, Training, and Education

• Experience in customer service or related field
• Ability to work flexible hours, including weekends and evenings
• Strong organizational skills and attention to detail
• Proficiency in using computer systems and software
• High school diploma or equivalent; additional education is a plus