California Licensed Onboarding Specialist

Job Summary

To support a growing platform for mental health professionals, the part-time California Licensed Onboarding Specialist will conduct 15-minute onboarding video calls with new users, providing demos and answering questions in a warm and reassuring manner, all while working remotely.

Key responsibilities

• Conduct scheduled onboarding video calls with new users, demonstrating platform features
• Answer common questions and provide support while flagging issues outside of scope
• Log brief notes after each call to document user interactions

Required qualifications

• Background in nursing, psychology, social work, or a related field (current students welcome)
• Experience or comfort with video calls, particularly with clinical professionals
• Strong spoken English skills
• Reliable availability for scheduled call slots
• Warm and clear communication style