California Licensed Patient Care Advocate

Job Summary

A company is looking for a Patient Care Advocate to improve member and provider experiences through outreach and education.

Key Responsibilities

• Act as a liaison between members, families, and healthcare providers to close care gaps
• Conduct telephonic outreach and face-to-face education regarding care gaps and preventive services
• Schedule appointments and arrange transportation and community resources for members as needed

Required Qualifications, Training, and Education

• Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related field, or equivalent work experience (4 years total required)
• 2+ years of experience in direct patient care, social work, quality improvement, or health coaching, preferably in a managed care environment
• Preferred certifications include Licensed Practical Nurse (LPN), Licensed Master Social Work (LMSW), Certified Social Worker (C-SW), Licensed Social Worker (LSW), or Licensed Registered Nurse (RN)
• Must be authorized to work in the U.S. without employment-based visa sponsorship
• Preference for bilingual Spanish speakers