California Licensed Patient Services Associate

Job Summary

To support a growing radiology practice, the full-time California Licensed Patient Services Associate will manage incoming and outgoing calls for scheduling appointments, ensuring high-quality customer service and accurate data entry in a remote environment.

Key responsibilities

• Handle incoming calls to schedule Radiology appointments and contact patients and referring physicians
• Follow standardized scripts to gather and provide information during scheduling and pre-registration calls
• Ensure accurate and complete patient data entry into applicable computer systems

Required qualifications

• High School Diploma or equivalent experience required
• 6 months+ of medical or related training and/or experience
• Computer literacy and experience with general office equipment required
• Strong multi-tasking abilities and interpersonal skills
• Excellent customer service skills and ability to work well with physicians, patients, and coworkers