California Licensed Pharmacy Supervisor

Job Summary

A company is looking for a Call Center Pharmacy Supervisor.

Key Responsibilities

• Manage and coach Patient Outreach Coordinators and Onboarding Specialists to ensure compliant communication with patients
• Conduct audits and facilitate efficient workflows between team members and hospital partners
• Oversee team operations, including performance management, scheduling, and collaboration with clinical teams

Required Qualifications

• High school degree or equivalent; Bachelor's degree in business administration or related field preferred
• 5+ years of experience in customer support, client services, or sales with a proven sales record
• Aptitude for leadership and ability to establish credibility within a team environment
• Strong proficiency in Microsoft Office, particularly Excel and Word; familiarity with database programs is a plus
• Ability to handle sensitive data with discretion and confidentiality