California Licensed RN Operations Manager

Job Summary

A company is looking for a Manager, CAL RN Operations.

Key Responsibilities

• Provide direct operational oversight and support for teams to meet performance expectations and service standards
• Lead the design and optimization of scheduling, staffing, and queue management processes for 24/7 coverage
• Collaborate with the Clinical Nurse Manager to align operational workflows with clinical protocols for patient care transitions

Required Qualifications

• Active, unrestricted Registered Nurse (RN) license required in a compact state, Washington DC, California, and Connecticut
• Bachelor's degree in Nursing (BSN) required; Master's preferred
• Minimum 3-5 years of recent healthcare experience, including leadership in call center, telehealth, or care coordination
• Minimum 2 years in a nursing leadership or management capacity
• Demonstrated expertise in data analytics, reporting, and KPI monitoring (Excel, Microstrategy, SQL, or BI tools preferred)