California Licensed Senior Claims Adjuster

Job Summary

To enhance the claims experience for small businesses, the full-time California Licensed Senior Claims Adjuster will independently manage complex workers' compensation claims, ensuring compliance with regulatory requirements and delivering exceptional customer service in a remote work environment.

Key responsibilities

• Independently handle all aspects of workers' compensation claims from set-up to closure, including evaluating high dollar and complex claims
• Serve as a point of contact for partner agents and customers, providing claim guidance and status updates while advocating for a leading claims experience
• Mitigate claim exposure through timely decision-making, negotiation, and collaboration with legal counsel throughout the litigation process

Required qualifications

• High School Diploma or equivalent is required; Bachelor's Degree or equivalent experience preferred
• Minimum of 5 years of workers' compensation claim adjusting experience, with a focus on California WC claims
• Active licensing in applicable states is required
• Advanced knowledge of jurisdictional regulatory and statutory requirements, as well as claims adjudication and litigation management
• Experience using G-Suite Tools and collaboration tools like Slack is preferred