California Licensed Senior Claims Adjuster

Job Summary

To support a growing team, the full-time California Licensed Senior Claims Adjuster will independently manage all aspects of workers' compensation claims, ensuring compliance with regulatory requirements while delivering exceptional customer service in a remote environment.

Key responsibilities

• Handle all phases of workers' compensation claims from setup to closure, including evaluating complex claims and determining compensability decisions
• Serve as a primary contact for partner agents and customers, providing claim guidance and status updates while advocating for a leading claims customer experience
• Continuously improve claims operations by identifying opportunities and gaps in service, handling SOPs, and managing legal activities effectively

Required qualifications

• High School Diploma or equivalent; Bachelor's Degree or equivalent experience preferred
• Minimum of 5 years of workers' compensation claims adjusting experience, preferably with a carrier background
• Experience handling California workers' compensation claims is required
• Active licensing in applicable states
• Advanced knowledge of jurisdictional regulatory and statutory requirements, as well as claims adjudication and litigation management