California Licensed Senior Event Manager

Job Summary

To support event operations in San Francisco, the full-time California Licensed Senior Event Manager will prepare event documentation, coordinate with sales and property departments, and ensure high-level service throughout all phases of complex events.

Key responsibilities

• Manage customer experiences from pre-event through post-event phases, including budget oversight and problem resolution
• Lead pre-event and post-event meetings, ensuring effective communication of group needs and feedback
• Upsell products and services during the event process while acting as a liaison between sales and customers

Required qualifications

• High school diploma or GED with 2 years of experience in event management, or a 2-year degree in a related field with no work experience required
• Proven ability to manage revenue and profitability associated with events
• Experience in conducting customer site inspections and assisting with the sales process
• Strong organizational skills to manage group room blocks and meeting space
• Ability to interact effectively with guests and handle feedback and complaints