California Licensed ServiceNow Consultant

Job Summary

To bridge the gap between business risk stakeholders and technical developers, a California Licensed ServiceNow Consultant will design, configure, and implement continuity modules such as Business Impact Analysis and Crisis Management in a full-time capacity.

Key responsibilities

• Lead requirement gathering meetings with client stakeholders to define process workflows
• Configure ServiceNow BCM modules and ensure compliance with internal and external requirements
• Conduct User Acceptance Testing (UAT) and provide training sessions to end-users and client teams

Required qualifications

• 10 to 12 years of experience as a BCM consultant in ServiceNow
• Deep understanding of ServiceNow platform fundamentals, including CMDB architecture and workflows
• Solid grasp of Business Continuity Management (BCM) principles and IT Risk Management/GRC processes
• Familiarity with ServiceNow scripting (JavaScript, Glide API, Client Scripts, Business Rules)
• Preferred certifications include Certified System Administrator (CSA) and Implementation Specialist (CIS) - Risk and Compliance