California Licensed Team Manager

Job Summary

Supervising the investigation and management of Workers Compensation claims, the full-time California Licensed Team Manager will oversee performance standards, conduct appraisals, and ensure compliance with company policies while assisting the VP of Claims in a dynamic service center environment.

Key responsibilities

• Establishes performance standards, conducts appraisals, and administers corrective actions in line with HR policies
• Reviews and assigns claims to examiners, ensuring balanced workloads and timely closures
• Coaches team members on investigations and compliance standards, preparing them for client and carrier claim reviews

Required qualifications

• Bachelor's degree or equivalent experience required
• Five or more years of progressive experience as a Claim Examiner or equivalent
• Previous supervisory experience is desirable
• In-depth knowledge of insurance coverages and practices
• Ability to effectively manage and develop employees