California Licensed Team Manager
Job Summary
Leading a remote team, the full-time California Licensed Team Manager will oversee disability claims management, ensuring timely resolutions and adherence to company guidelines while empowering team members and driving performance improvements.
Key responsibilities
- Establishes performance standards, conducts appraisals, and administers corrective actions in line with HR policies
- Reviews and assigns claims to examiners, ensuring balanced workloads and timely closures
- Coaches staff on investigations and compliance standards, while preparing them for client claim reviews
Required qualifications
- Bachelor's degree or equivalent experience required
- Five or more years of progressive experience as a Claim Examiner, demonstrating technical expertise
- Previous supervisory experience is desirable
- Thorough knowledge of insurance coverages and practices
- Industry designations preferred but not required (IIA, AIC, AEI, and/or CPCU)
Complete Job Description
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