California Licensed Triage Nurse

Job Summary

To support innovative migraine care, the full-time California Licensed Triage Nurse will guide patients through their care journey, ensuring timely access to medications and clinical support while working remotely.

Key responsibilities

• Meeting response-time SLAs for patient questions and clinical concerns
• Conducting triage and escalation per established protocols
• Processing medication refills and prior authorizations

Required qualifications

• California RN license with 2-4 years of triage experience in neurology, emergency/urgent care, or primary care
• Experience in telehealth, virtual care, or remote patient communication
• Strong clinical communication skills with a balance of efficiency and empathy
• Ability to navigate early-stage startup ambiguity and evolving processes
• Passion for helping patients feel seen, supported, and understood