California Patient Financial Specialist

Job Summary

A company is looking for a Patient Financial Services Specialist.

Key Responsibilities

• Manage patient financial inquiries and accounts receivable lifecycle post-insurance adjudication
• Contact patients regarding outstanding balances, payment options, and complex billing inquiries
• Ensure compliance with regulatory standards and maintain accurate patient account records

Required Qualifications

• 2+ years of customer service experience in a healthcare call center or high-volume patient support environment
• 2+ years of experience in medical billing, insurance claims, or healthcare revenue cycle functions
• 1+ years of remote working experience required
• High school diploma or equivalent required; associate degree preferred
• Proficiency in Microsoft Office with advanced Excel skills