California Premium Support Manager

Job Summary

A company is looking for a Premium Support Manager to oversee client and case management in a remote setting.

Key Responsibilities

• Manage resources to meet performance expectations and ensure client satisfaction
• Gather and review case materials to initiate research and develop case-specific orders
• Maintain communication with internal departments and key service providers regarding case updates

Required Qualifications

• High school diploma or equivalent required
• 3-5 years of experience in litigation support or a relevant field
• Proficiency in office technology and case management systems
• Ability to manage multiple tasks and prioritize effectively
• Must be available to work Pacific time zone hours