California Services Operations Manager

Job Summary

Passionate about enhancing pet services, the full-time California Services Operations Manager will oversee revenue growth, salon productivity, and staffing while collaborating with cross-functional teams in a remote work environment.

Key responsibilities

• Monitor and drive revenue growth and salon productivity, aligning with monthly budgets and performance targets
• Manage salon staffing models, ensuring roles are filled, and retention trends are reviewed
• Conduct on-site field visits to support regional strategies and provide feedback to market staff

Required qualifications

• 5-7 years of experience in a high-volume, fast-paced multi-unit retail or hospitality environment
• At least 5 years of demonstrated leadership in creating inclusive and positive work environments
• Proven ability to influence employees across all levels and recommend solutions aligned with business goals
• Experience in leading strategies based on market insights and collaborating with key stakeholders
• Strong organizational skills with the ability to manage multiple priorities in dynamic environments