California Telecare Care Coach

Job Summary

A company is looking for a Telecare Care Coach.

Key Responsibilities

• Manage patient demographics, schedule appointments, and maintain program information
• Coordinate meetings and record minutes for the Interdisciplinary Care Team
• Respond to inquiries from patients, providers, and internal departments while performing outreach calls

Required Qualifications

• High School diploma required
• Three years of customer service or transaction processing experience in a Managed Care setting
• Knowledge of Medicare Advantage and enrollment activities preferred
• Proficiency in MS Office applications including Word, Excel, and Access
• Ability to work independently and manage a high workload in a fast-paced environment