California/Texas VIP Associate

Job Summary

Owning the relationship with prospective VIP players, the remote California/Texas VIP New Business Associate will drive growth of the VIP engagement program through hands-on relationship management, acquisition strategies, and player activity analysis.

Key responsibilities

• Build and maintain relationships with prospective VIP players to enhance customer loyalty
• Implement acquisition strategies to onboard and engage new players effectively
• Utilize player activity data to identify improvement opportunities and organize local events

Required qualifications

• 3+ years in a customer-facing role such as sales, account management, or high-touch service
• Ability to take initiative and follow through on tasks independently
• Strong written and verbal communication skills with rapport-building abilities
• Experience using data and trends to inform decision-making
• Willingness to travel within the assigned state and work nights and weekends as needed