Call Center Advocate

Job Summary

A company is looking for a Welbe Advocate II.

Key Responsibilities

• Manage inbound and outbound calls, ensuring proper screening and documentation
• Process, schedule, and authorize orders in accordance with department protocols
• Coordinate appointment scheduling and address participant and provider inquiries

Required Qualifications

• High School Diploma or equivalent
• Minimum of one year of experience in a call center service/support role
• Flexibility with work hours
• Experience in organizational tasks