Call Center Agent

Job Summary

A company is looking for a Tier I Call Center Agent Part Time Temporary.

Key Responsibilities:

• Answer inbound call and email inquiries from Training Services learners and instructors
• Provide resolution to inquiries and perform account maintenance using computer systems
• Maintain daily production standards and triage complex problems to specialized teams

Required Qualifications:

• High School diploma or equivalent required
• 1 year of customer service, sales, or call center experience preferred
• Proficiency in using computer applications in a fast-paced environment
• Ability to work on a team
• Operational flexibility to meet unpredictable needs