Call Center Agent

Job Summary

A company is looking for a call center agent to provide essential support in a remote work environment.

Key Responsibilities

• Answer incoming phone calls in a fast-paced environment
• Resolve Tier 1 level issues and review taxpayer accounts
• Educate taxpayers on online resources and current tax policies

Required Qualifications

• High school diploma or equivalent
• No prior experience required; entry-level position
• Must reside in Phoenix, AZ; training may be onsite
• Spanish speaking preferred but not required