Call Center Agent

Job Summary

A company is looking for a Call Center Agent to provide customer support and schedule service appointments.

Key Responsibilities

• Answer inbound calls and schedule service appointments
• Respond to customer requests via various communication channels to resolve issues
• Maintain and update customer database with accurate information

Required Qualifications

• High School Diploma or GED
• 2+ years of customer service experience in a phone-based role
• Experience in the home services industry preferred
• Ability to multitask while completing phone and computer work
• Proficiency with Microsoft Office or Google Suite