Call Center Assistant

Job Summary

A company is looking for a Call Center Assistant to provide customer support remotely.

Key Responsibilities

• Provide inbound and outbound support to internal customers via phone, email, or chat
• Diagnose and resolve technical issues efficiently while maintaining a customer-focused approach
• Document issues handled and stay current on topics impacting internal customers

Required Qualifications

• High School Diploma or equivalent required
• Call center experience is preferred
• Experience working with a PC in a Windows environment is required
• Ability to work as a member of a team
• Excellent attendance is required