Call Center Billing Representative

Job Summary

A company is looking for a Call Center Billing/Accounting Representative.

Key Responsibilities

• Assist customers with vehicle breakdowns and preventive maintenance scheduling
• Manage workflow by coordinating with technicians and handling service requests
• Participate in quality assurance reviews and contribute to a positive call center environment

Required Qualifications

• High School diploma or GED required
• Three or more years of customer service experience with issue resolution
• Experience in accounting, billing, or credit preferred
• Ability to work flexible hours, including 2nd/3rd shifts, weekends, and holidays
• Must complete three weeks of training in Alpharetta, GA