Call Center Collector

Job Summary

A company is looking for a Call Center Collector to manage delinquent accounts and arrange repayment schedules.

Key Responsibilities

• Collect payments on assigned delinquent accounts through customer contact and documentation review
• Arrange repayment schedules to minimize organizational loss
• Utilize telephone and written correspondence for effective communication with customers/clients

Required Qualifications

• High school diploma or equivalent
• Two to three years of experience in collections and/or customer service activities
• Good knowledge of loan collection policies and procedures
• Familiarity with fair debt collection practices and related laws
• Ability to organize and interpret information effectively