Call Center Customer Care Associate

Job Summary

A company is looking for a Call Center Representative for a 12-month contract position.

Key Responsibilities

• Professionally answer calls and address inquiries, routing them as needed
• Perform research to provide required information to callers and escalate complex issues
• Complete administrative tasks and maintain accurate call logs

Required Qualifications

• Call Center experience
• Ability to use a computer effectively
• Dependable with adherence to schedule
• Ability to work in a high-volume, sometimes stressful environment
• Ability to read, write, and speak English