Call Center Financial Specialist

Job Summary

Working remotely within the Dallas/Fort Worth area, the full-time Call Center Financial Clearance Specialist will obtain accurate financial and demographic information during pre-registration and maintain knowledge of admission processes and procedures for patients in reservation status.

Key responsibilities:

• Obtain and verify financial and demographic information for patient accounts during pre-registration
• Utilize Passport for address verification and ensure timely execution of tasks with high accuracy
• Maintain knowledge of all admission processes and procedures for patients in reservation status

Required qualifications:

• High School Diploma or equivalent
• One year of experience in a healthcare field, customer service, telemarketing, or call center environment
• Working knowledge of Medical Terminology (preferred)
• CHAA - Certified Healthcare Access Associate upon hire (preferred)