Call Center Investigation Specialist

Job Summary

A company is looking for a Call Center Investigation Specialist.

Key Responsibilities

• Process a high volume of inbound calls related to health insurance subrogation cases
• Research and develop cases by accessing client health claim systems and maintaining accurate records
• Collaborate with team members to maximize recoveries and ensure compliance with relevant laws and regulations

Required Qualifications

• Minimum high school diploma with one year of experience in an analytic or claims environment; bachelor's degree preferred
• Required licensures, professional certifications, and/or Board certifications as applicable
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Working knowledge of Microsoft Word, Excel, and internet research skills