Call Center Representative

Job Summary

A company is looking for a Call Center Representative to join their dedicated team.

Key Responsibilities

• Schedule appointments efficiently and accurately following established guidelines
• Maintain and update insurance eligibility and address verifications
• Meet or exceed productivity and quality assurance performance standards

Required Qualifications

• Two or more years of experience in a healthcare scheduler/registrar role
• High school diploma or equivalent
• Strong organizational skills and customer service experience
• Fluency in English; bilingual in Spanish preferred