Call Center Representative

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Thu, Mar 28, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Call Center Representative (Work From Home).

Key Responsibilities:

Answer inbound calls and emails from the field force regarding operational functions
Monitor process queues to ensure service level agreements are met
Assist field force with navigation of various tools offered on the company's website

Required Qualifications:

Bachelor's degree in a business field or equivalent education/experience
Two years of call center, customer service, or related work experience
Technical aptitude to assist field force with system navigation
Proficiency using MS Office
Experience in the financial services industry is preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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