Call Center Representative

Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Mar 28, 2024
This job expires in: 4 days

Job Summary

A company is looking for a Call Center Representative (Work From Home).

Key Responsibilities:
  • Answer inbound calls and emails from the field force regarding operational functions
  • Monitor process queues to ensure service level agreements are met
  • Assist field force with navigation of various tools offered on the company's website

Required Qualifications:
  • Bachelor's degree in a business field or equivalent education/experience
  • Two years of call center, customer service, or related work experience
  • Technical aptitude to assist field force with system navigation
  • Proficiency using MS Office
  • Experience in the financial services industry is preferred

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