Call Center Representative

Job Summary

A company is looking for a Call Center Representative in Duluth, Georgia.

Key Responsibilities

• Responds professionally to inquiries from internal and external customers
• Handles high volume inbound calls, performs data entry, and resolves conflicts
• Initiates contact with relevant personnel to obtain information and coordinates service recovery

Required Qualifications

• Must have 2+ years of customer service and call center experience
• High school diploma or equivalent required
• Must be able to work nights, weekends, and holidays
• Candidates must live within 1-hour of Duluth, GA
• Must pass required assessments and complete video interviews