Call Center Representative

Job Summary

A company is looking for a Call Center Representative to assist customers in a fast-paced environment.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Care for customers recently in accidents by setting up new claim reports and demonstrating empathy
• Navigate through multiple computer systems to efficiently manage customer interactions

Required Qualifications

• A minimum of two years relevant work experience, or a minimum of two years post-secondary education
• Ability to multitask in a fast-paced environment
• Customer service experience
• Willingness to work full-time, including evenings and weekends
• Designated workspace free from noise and distractions for remote work