Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote setting.

Key Responsibilities

• Handle inbound calls to assist customers with inquiries related to insurance policies, coverage, rates, and billing
• Demonstrate empathy and support customers who have recently experienced accidents by setting up new claim reports
• Offer additional products to customers while addressing their unique needs

Required Qualifications

• A minimum of two years relevant work experience, or
• A minimum of two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Customer service experience
• Availability for full-time work, including evenings and weekends after training