Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities:

• Respond to incoming calls promptly, courteously, and concisely
• Assist customers with inquiries, troubleshooting, and problem resolution
• Document all customer interactions clearly and accurately in online logs

Required Qualifications:

• Minimum 2 years of experience working in a high-volume call center or contact center
• Proven history of job stability (minimum of 1 year in each prior position)
• Ability to multitask and work in a fast-paced environment
• Willingness to work any shift between 7:00 AM - 7:00 PM, including weekends and holidays if required
• High school diploma or equivalent required; some college preferred