Call Center Representative
Job Summary
A company is looking for a Call Center Representative II to handle client/customer inquiries and requests remotely.
Key Responsibilities:
- Responds to a high volume of client/customer inquiries and requests over the phone
- Determines root causes and resolves client/customer issues, coordinating with internal departments as needed
- Enters semi-routine client/customer updates into the appropriate system
Required Qualifications:
- High School Diploma or GED
- 2 - 4 years of related experience
COMPLETE JOB DESCRIPTION
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