Call Center Representative

Job Summary

A company is looking for a Call Center Representative to manage inbound and outbound calls while providing excellent customer service.

Key Responsibilities

• Handle a large volume of warm inbound and outbound calls in a timely manner
• Read scripts verbatim for products and services and provide rebuttals when necessary
• Build positive relationships with customers by addressing their questions and concerns effectively

Required Qualifications, Training, and Education

• Previous outbound call experience required
• Previous sales or customer service experience preferred
• Microsoft Office proficiency required, especially Outlook
• Desire to succeed and a motivated, competitive attitude
• Ability to work in a fast-paced environment