Call Center Representative

Job Summary

A company is looking for a Call Center Representative to manage inbound and outbound customer calls.

Key Responsibilities

• Handle a large volume of warm inbound and outbound calls in a timely manner
• Read scripts verbatim for products and services and provide rebuttals when necessary
• Build positive relationships through exceptional customer service, addressing all questions and concerns

Required Qualifications

• Previous outbound call experience required
• Previous sales or customer service experience
• Microsoft Office proficiency, with a focus on Outlook
• Desire to succeed and a motivated, competitive attitude
• Ability to work in a fast-paced environment