Call Center Representative

Job Summary

A company is looking for a Call Center Representative Intermediate.

Key Responsibilities

• Provide information and support to referring physicians, consumers, and healthcare professionals
• Coordinate scheduling of patient and physician appointments and referrals
• Maintain accurate documentation of customer interactions and ensure patient satisfaction

Required Qualifications

• High School diploma or equivalent
• 2+ years of customer service experience
• Strong organizational skills
• Ability to work independently in a fast-paced environment
• Excellent attendance record