Call Center Representative

Job Summary

A company is looking for a Call Center Representative to manage inbound and outbound customer calls.

Key Responsibilities

• Handle a large volume of warm inbound and outbound calls efficiently
• Read scripts verbatim for products and services while addressing customer concerns
• Build positive relationships through exceptional customer service and meet daily performance targets

Required Qualifications, Training, and Education

• Previous outbound call experience required
• Previous sales or customer service experience preferred
• Proficiency in Microsoft Office, particularly Outlook
• Desire to succeed and a motivated, competitive attitude
• Ability to work in a fast-paced environment