Call Center Representative

Job Summary

A company is looking for a Call Center Representative Intermediate.

Key Responsibilities

• Provide information and support to patients, physicians, and healthcare professionals
• Coordinate scheduling of patient and physician appointments and referrals
• Maintain accurate documentation of customer interactions and ensure customer satisfaction

Required Qualifications

• High School diploma or equivalent
• 2+ years of customer service experience
• Ability to use a computer system for scheduling appointments
• Excellent attendance record
• Strong organizational skills