Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customers by taking inbound calls and addressing their needs.

Key Responsibilities

• Handle inbound calls to assist customers with their unique needs and service requests
• Build trust with customers while offering additional products and services
• Navigate multiple computer systems to manage customer interactions effectively

Required Qualifications

• A minimum of two years relevant work experience
• OR a minimum of two years post-secondary education
• Ability to multitask in a fast-paced environment
• Experience in customer service roles
• Willingness to work full-time, including evenings and weekends