Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Manage inbound and outbound calls, ensuring timely resolution and proper documentation
• Coordinate appointment scheduling and address inquiries from participants and providers
• Process and authorize orders according to department protocols

Required Qualifications

• High School Diploma or equivalent required
• Minimum of one year of experience in a call center service/support role
• Flexibility with work hours is necessary
• Experience in organizational tasks
• Experience in customer service-related roles