Call Center Representative

Job Summary

A company is looking for a Call Center Representative I to assist customers with service scheduling and inquiries.

Key Responsibilities

• Assist customers with vehicle breakdowns and preventive maintenance scheduling
• Coordinate with technicians and vendors to manage service requests and repairs
• Handle incoming calls and process customer service requests on various topics

Required Qualifications

• High School diploma or GED required
• Three or more years of experience in customer service with issue resolution
• Must be open to working various shifts, including weekends and holidays
• Ability to work in a fast-paced environment
• Must participate in Quality Assurance reviews