Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support and service customer needs in a remote environment.

Key Responsibilities

• Handle inbound calls and assist customers with their unique needs
• Build trust with customers while offering additional products
• Participate in paid training and ongoing coaching to enhance customer service skills

Required Qualifications

• A minimum of two years relevant work experience, or
• A minimum of two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Must have a designated workspace free from distractions
• High-speed internet connection and a wired computer setup are required