Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customers through inbound calls in a remote setting.

Key Responsibilities

• Handle inbound calls to assist customers with their unique needs and set up new claim reports
• Build trust with customers while offering additional products and services
• Navigate multiple computer systems to efficiently manage customer interactions

Required Qualifications

• A minimum of two years relevant work experience, or a minimum of two years post-secondary education
• Ability to multitask in a fast-paced environment
• Experience in customer service roles
• Must have a designated workspace free from distractions
• High-speed internet connection and a wired computer setup are required