Call Center Representative

Job Summary

A company is looking for a Call Center FNOL Representative I - Part Time.

Key Responsibilities

• Manage inbound and outbound calls with policyholders to set up services as directed by carrier partners
• Communicate the value of services and establish rapport with customers during the claims process
• Document claims accurately and work collaboratively with peers and supervisors to meet organizational goals

Required Qualifications

• High School Diploma or GED equivalent required; Bachelor's degree or equivalent preferred
• Prior experience in customer service or claims processing, ideally in the insurance industry
• Flexibility in scheduling and ability to handle conflict professionally
• Proficient with technology and Microsoft Office Suite
• Reliable high-speed home internet connection is required for remote work