Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Schedule patients for various appointments through inbound and outbound calls
• Build relationships with patients and assist with inquiries or routing to appropriate teams
• Maintain compliance with patient data and insurance verification processes

Required Qualifications, Training, and Education

• High School Graduate or Equivalent
• Previous customer service experience
• 1+ years of experience in healthcare preferred
• Call center experience preferred
• Proficient with computer programs such as Email, PowerPoint, Excel, and Word